Staff Drivers
• Do not utilize any type of personal entertainment device or cellular
telephone at any time the vehicle is in motion
• Assist passengers in the process of being seated and confirm that all seat
belts are fastened properly and wheelchairs and wheelchair passengers
are properly secured. [Boosters or car seats for infants and toddlers are
secured in the rear seat of the vehicle]
• Provide necessary assistance, support, and oral directions to passengers.
Such assistance includes assistance with passengers of limited mobility,
and movement and storage of mobility aids and wheelchairs
• Wait at least ten minutes after the scheduled pick-up time before
identifying the trip as a no-show at the pick-up location
• Accurately maintain a daily log of all trips assigned
COAST Drivers:
• Are courteous, patient, and helpful to all passengers and neat and clean in
appearance
• Do not use alcohol, narcotics, illegal drugs or drugs that impair ability to
perform while on duty and do not abuse alcohol or drugs at any time
• Wear or have visible, easily readable proper COAST identification
• Do not smoke while in the vehicle, or while involved in passenger
assistance, or in the presence of any passenger